Terms of Service
Professional terms governing our Web Development, AI Services, Mobile Apps, and Digital Solutions.
Terms and Conditions
Please read these terms carefully before using our services.
Last Updated: February 14, 2026
Quick Navigation
1. Acceptance of Terms
Welcome to Pex Fusion. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Pex Fusion ("we," "us," or "our") governing your use of our services and website.
Scope of Agreement
- These Terms apply to all services provided by Pex Fusion
- Specific project agreements may include additional terms that supplement these Terms
- In case of conflict, project-specific agreements take precedence
- You represent that you have the authority to bind your organization to these Terms
2. Our Services
Pex Fusion provides professional digital services across six core domains. Each service is subject to these Terms and any applicable service-specific agreements.
Web Development
Custom websites, web applications, e-commerce platforms, and responsive design solutions.
Mobile App Development
Native iOS and Android apps, cross-platform solutions, and mobile UX/UI design.
Digital Marketing
SEO, social media marketing, content strategy, PPC campaigns, and brand development.
3D Creation
3D modeling, animation, visualization, AR/VR experiences, and immersive content.
Machine Learning
AI model development, predictive analytics, automation, and intelligent systems.
Data Analysis
Business intelligence, data visualization, reporting dashboards, and insights generation.
3. User Obligations and Conduct
When using our services, you agree to:
- Provide complete, accurate, and truthful information during engagement
- Update information promptly if circumstances change
- Ensure all materials provided do not infringe third-party rights
- Verify that you have necessary rights to any content, logos, or assets provided
You agree NOT to:
- Use our services for any illegal, harmful, or unauthorized purposes
- Request development of content that violates laws or regulations
- Engage in activities that infringe intellectual property rights
- Distribute malware, viruses, or harmful code through our deliverables
- Use services to harass, abuse, or harm others
- Attempt to reverse engineer, decompile, or access our proprietary systems
- Respond promptly to requests for information or feedback
- Participate in scheduled meetings and reviews
- Provide clear project requirements and objectives
- Designate a primary point of contact for project communication
- Review deliverables within agreed timeframes
- Keep login credentials confidential and secure
- Notify us immediately of any unauthorized access
- Accept responsibility for all activities under your account
- Use strong passwords and enable two-factor authentication when available
4. Project Engagement Process
Consultation
Initial discussion of your needs and objectives
Proposal
Detailed project scope, timeline, and pricing
Agreement
Contract execution and deposit payment
Delivery
Project execution and final handover
Key Engagement Terms
Project Scope
All projects begin with a clearly defined scope of work. Any changes to the scope ("Scope Creep") must be documented and may result in additional charges and timeline adjustments.
Timelines
Project timelines are estimates based on the information provided. Delays caused by client feedback, content provision, or third-party dependencies may extend deadlines. We will communicate any anticipated delays promptly.
Revisions
Each project includes a specified number of revision rounds. Additional revisions beyond the agreed scope will be charged at our standard hourly rate or as per the project agreement.
5. Payment Terms
Payment Schedule
- Deposit: 50% due upon contract signing to commence work
- Milestone Payments: As specified in project agreement
- Final Payment: Remaining balance due before final delivery
- Retainer Services: Billed monthly in advance
Accepted Payment Methods
- Bank transfer / Wire transfer
- Credit/Debit cards (Visa, Mastercard, Amex)
- PayPal or other approved payment processors
- Cryptocurrency (by prior arrangement)
| Term | Description |
|---|---|
| Invoice Due Date | Payment is due within 14 days of invoice date unless otherwise specified |
| Late Payments | A late fee of 1.5% per month (18% annually) applies to overdue amounts |
| Currency | All prices quoted in USD unless otherwise stated |
| Taxes | Prices exclude applicable taxes, VAT, or GST (added where required) |
| Non-Payment | We reserve the right to suspend work or withhold deliverables for non-payment |
| Refunds | Deposits are non-refundable. Refunds for completed work are at our sole discretion |
6. Intellectual Property Rights
Client-Owned Intellectual Property
Upon full payment, you own:
- Final deliverables specifically created for your project
- Custom code, designs, and content developed exclusively for you
- Any materials you provided to us for the project
Pex Fusion-Retained Rights
We retain ownership of:
- Pre-existing intellectual property, tools, frameworks, and libraries
- Methodologies, processes, and proprietary techniques
- Reusable code components and templates
- General knowledge, skills, and experience gained
Note: You receive a license to use these elements as part of your deliverables, but we may reuse them for other clients.
Third-Party Components
Projects may include third-party components such as:
- Open-source libraries and frameworks (subject to their licenses)
- Stock photos, fonts, or assets (properly licensed for your use)
- APIs and services from third-party providers
You are responsible for complying with all third-party licenses. We will inform you of any license requirements.
Portfolio and Marketing Rights
Unless you request otherwise in writing, we reserve the right to:
- Display your project in our portfolio and marketing materials
- Use your company name and logo as a client reference
- Create case studies describing the work performed (with your approval)
- Share screenshots, mockups, or descriptions of the project
7. Confidentiality
Our Commitment to You
We agree to:
- Protect your confidential business information
- Use confidential data only for project purposes
- Implement reasonable security measures
- Not disclose information to unauthorized parties
- Return or destroy confidential materials upon request
Your Commitment to Us
You agree to:
- Protect our proprietary methods and processes
- Not share our proposals with competitors
- Maintain confidentiality of pricing information
- Not reverse engineer our proprietary tools
- Respect our trade secrets and know-how
Exclusions from Confidentiality
Information is not confidential if it: (a) is publicly available through no fault of the receiving party, (b) was known prior to disclosure, (c) is independently developed, or (d) is required to be disclosed by law.
8. Warranties and Disclaimers
Our Warranties
We warrant that:
- Services will be performed in a professional and workmanlike manner
- Deliverables will substantially conform to agreed specifications
- We have the right to provide the services and grant the licenses herein
- Work will not knowingly infringe third-party intellectual property rights
- We will use industry-standard practices and reasonable care
Disclaimers
EXCEPT AS EXPRESSLY PROVIDED, SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
We specifically disclaim:
- Warranties of merchantability, fitness for a particular purpose, and non-infringement
- Guarantees of specific results, rankings, traffic, or revenue
- Warranties regarding third-party services, platforms, or integrations
- Guarantees of error-free or uninterrupted operation
- Warranties about compatibility with future technologies or updates
Bug Fixes & Support: We provide a warranty period (typically 30-90 days post-launch) for bug fixes related to our work. Extended support and maintenance require a separate agreement.
9. Limitation of Liability
IMPORTANT - PLEASE READ CAREFULLY
This section limits our liability to you. If you do not agree with these limitations, do not engage our services.
Maximum Liability Cap
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO OUR SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO PEX FUSION IN THE 12 MONTHS PRECEDING THE CLAIM, OR $5,000 USD, WHICHEVER IS LESS.
Excluded Damages
WE SHALL NOT BE LIABLE FOR:
- Indirect, incidental, special, consequential, or punitive damages
- Lost profits, revenue, data, or business opportunities
- Cost of substitute services or downtime
- Damages resulting from third-party actions or services
- Damages from unauthorized access, viruses, or technical failures
- Claims made more than one year after the cause of action arose
Exceptions
These limitations do not apply to: (a) our gross negligence or willful misconduct, (b) death or personal injury caused by our negligence, (c) fraud or fraudulent misrepresentation, or (d) any liability that cannot be excluded by law.
10. Termination
You may terminate a project by providing written notice. Upon termination:
- You must pay for all work completed up to the termination date
- You must pay for any non-refundable expenses incurred
- Deposits and advance payments are non-refundable
- You will receive work-in-progress files (upon full payment)
- A termination fee may apply as specified in the project agreement
Notice Period: Minimum 14 days' written notice required unless otherwise agreed.
We may terminate or suspend services immediately if:
- You breach these Terms or the project agreement
- Payment is more than 30 days overdue
- You engage in abusive, threatening, or illegal conduct
- The project scope fundamentally changes without agreement
- Continuing the project would violate laws or regulations
We will provide notice when reasonably possible. Upon termination for cause, all amounts owed become immediately due.
Upon termination:
- All payment obligations survive termination
- Confidentiality obligations continue indefinitely
- Intellectual property provisions remain in effect
- You must cease using any incomplete or unpaid deliverables
- Provisions intended to survive (limitations, indemnification) remain valid
11. Dispute Resolution
Step 1 Good Faith Negotiation
If a dispute arises, both parties agree to first attempt resolution through good faith negotiations. Contact us in writing, and we will respond within 5 business days to discuss resolution.
Step 2 Mediation
If negotiation fails, both parties agree to participate in non-binding mediation administered by a mutually agreed mediator before pursuing litigation. Each party bears its own mediation costs.
Step 3 Arbitration or Litigation
If mediation fails, disputes shall be resolved through:
- Arbitration: Binding arbitration under [Arbitration Rules] (for disputes over $25,000)
- Small Claims Court: Either party may file in small claims court (for disputes under $10,000)
- Governing Law: These Terms are governed by the laws of [Your Jurisdiction]
- Venue: Any litigation shall take place in [Your City, State/Country]
12. General Provisions
Entire Agreement
These Terms, together with any project-specific agreements, constitute the entire agreement between parties and supersede all prior discussions and agreements.
Amendments
We may update these Terms at any time. Changes apply to new projects immediately and to existing projects upon renewal. Continued use constitutes acceptance.
Assignment
You may not assign or transfer your rights without our written consent. We may assign our rights to affiliates or successors.
Force Majeure
Neither party is liable for delays caused by events beyond reasonable control (natural disasters, pandemics, war, strikes, etc.).
Severability
If any provision is found invalid, the remaining provisions remain in full force and effect.
Waiver
Failure to enforce any right does not constitute a waiver of that right or any other right.
Independent Contractors
We are independent contractors. Nothing creates a partnership, joint venture, or employment relationship.
Notices
All notices must be in writing to the addresses specified in the project agreement. Email to our official contact address is acceptable.
Third-Party Beneficiaries
These Terms do not confer rights on any third parties.
Language
English is the controlling language. Translations are for convenience only.
Questions About These Terms?
If you have questions or concerns about these Terms and Conditions, please contact us:
Phone
+1 (234) 567-890Address
Pex Fusion
Legal Department
Your Address Here
Thank You for Reading
By engaging our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Building digital excellence together since 2013